The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

Contact us

For consumers

To ask a question, give feedback, or report a safety issue, contact us via the details below. 

Email: recalls@infrastructure.gov.au

Phone: 1800 815 272 (Monday to Friday, 9am to 5pm AEST, within Australia), or +61 2 6274 7444 (calling from overseas)

Post:

The Director, Recalls Team

Vehicle Safety Operations Branch


Department of Infrastructure, Transport, Regional Development, Communications and the Arts

GPO Box 594

Canberra ACT 2601

Connect with us on social media: 

 

On Facebook - AusGov Infrastructure

On Twitter - @AusGovInfra

 

For retailers & suppliers

To report a recall, use ROVER.

If you have a query, please contact us via the following channels:

Email: recalls@infrastructure.gov.au

Phone: 1800 815 272 (Monday to Friday, 9am to 5pm AEST, within Australia) or +61 2 6274 7444 (from overseas)