recall information
Recall number
REC-000057
PRA number
2020/18587
Campaign number
72L1
Original published date
Last updated date
make and model information
Make
AUDI
Model
Q5
Year range
2020
Affected units
135
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Due to incorrect welding, the gap on the adjusting mechanism for the backrest of the front seats may be faulty.
What are the hazards?
In the event of a rear collision, the backrest adjuster could break, increasing the risk of injury to vehicle occupants. In the event of a serious accident, this could result in death of a vehicle occupant.
What should consumers do?
Audi Australia Pty Ltd will contact all known owners of affected vehicles. Consumers should contact their nearest Audi dealer to arrange for inspection and repair if needed. As parts will need to be ordered for individual vehicles, a courtesy car will be available if there will be any delay.
For further information, contact the Audi Australia on 1800 50 AUDI (2834) (Monday to Friday, 8am - 6pm) or email customerassistance@audi-info.com.au
For further information, contact the Audi Australia on 1800 50 AUDI (2834) (Monday to Friday, 8am - 6pm) or email customerassistance@audi-info.com.au
Supplier details
Audi Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
