recall information
Recall number
REC-000059
PRA number
2018/16956
Campaign number
80C5
Original published date
make and model information
Make
AUDI
Model
A4, A5, Q5
Year range
2011 - 2015
Affected units
11,011
Identifying features
VIN (Vehicle identification number)
What are the defects?
The auxiliary heater element in the air conditioner may fail as the result of overheating in the area of the connectors.
What are the hazards?
If the heater element in the air conditioner overheats, this may lead to smoulder damage or potentially a fire.
What should consumers do?
Audi Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Audi Dealer to arrange for the heater element to be replaced on the affected vehicles.
For any queries or concerns, phone the Audi Australia 24-hour toll-free number 1800 50 AUDI (2834).
For any queries or concerns, phone the Audi Australia 24-hour toll-free number 1800 50 AUDI (2834).
Supplier details
Audi Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Authorised Audi Dealer
Contact phone
1800 856 770
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
