recall information
Recall number
REC-000060
PRA number
2018/16955
Campaign number
80C6
Original published date
Last updated date
make and model information
Make
AUDI
Model
A4, A5 & Q5
Year range
2011 - 2015
Affected units
3,853
Identifying features
See attached VIN list (updated)
VIN (Vehicle identification number)
What are the defects?
The auxiliary heater element in the air conditioner may fail as a result of overheating in the area of the connectors.
What are the hazards?
If the heater element in the air conditioner overheats, this may lead to smoulder damage or potentially a fire.
What should consumers do?
Audi Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Audi Dealer to arrange for inspection and replacement of the heater element and update the software on the air conditioner control unit.
For any queries or concerns, phone the Audi Australia 24-hour toll-free number 1800 50 AUDI (2834).
For any queries or concerns, phone the Audi Australia 24-hour toll-free number 1800 50 AUDI (2834).
Supplier details
Audi Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
