recall information
Recall number
REC-000169
PRA number
2013/13578
Campaign number
N23
Original published date
make and model information
Make
CHRYSLER
Model
JEEP
Year range
2005 - 2010
Affected units
5,607
Identifying features
VIN (Vehicle identification number)
What are the defects?
Some circuit boards may transmit compromised signals that cause inadvertent gearshifts to neutral on start-up.
Note: Although vehicles in the US are sold with remote start, this option was not available on Australian vehicles.
Note: Although vehicles in the US are sold with remote start, this option was not available on Australian vehicles.
What are the hazards?
Vehicles may shift into neutral on start-up, causing the vehicle to roll if on an incline.
As customers are already in the vehicle on start up, this may prevent the hazard from occuring, as the foot should be on the brake on start-up.
As customers are already in the vehicle on start up, this may prevent the hazard from occuring, as the foot should be on the brake on start-up.
What should consumers do?
Chrysler will send a letter to affected owners. Chrysler dealers will perform a software update at no cost to customers to prevent the occurence.
Supplier details
Fiat Chrysler Group
Who should owners/operators contact for more information?
Contact name
Fiat Chrysler Australia
Contact phone
1800 870 720
Contact email
auscustomercare@fcagroup.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
