recall information
Recall number
REC-000195
PRA number
2016/15557
Campaign number
S49
Original published date
make and model information
Make
CHRYSLER
Model
JEEP GRAND CHEROKEE
Year range
2013 - 2015
Affected units
44,207
Identifying features
VIN (Vehicle identification number)
What are the defects?
The electronic shift lever in the vehicle does not move like a conventional shifter and the driver may inadvertently fail to correctly engage the “PARK” position before exiting the vehicle if the engine is left running.
What are the hazards?
If the vehicle isn't correctly engaged in the 'PARK' position it may roll away and potentially result in a crash and or injury to occupant or others.
What should consumers do?
FCA Australia will notify vehicle owners who can take their vehicle to a Jeep dealership whereby the vehicle will have work conducted to safe guard against the possibility that the vehicle is not properly put into the “PARK” position.
Consumers should always check that their vehicle is in the PARK position and that the hand brake is applied before exiting the vehicle.
Consumers should always check that their vehicle is in the PARK position and that the hand brake is applied before exiting the vehicle.
Supplier details
FCA Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Fiat Chrysler Australia
Contact phone
1800 870 720
Contact email
auscustomercare@fcagroup.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
