recall information
Recall number
REC-000199
PRA number
2017/16284
Campaign number
T36
Original published date
Last updated date
make and model information
Make
CHRYSLER
Model
CHRYSLER 300 (LX) & JEEP GRAND CHEROKEE (WK)
Year range
2010 - 2014
Affected units
9,575
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The alternator of the affected models may experience diode thermal fatigue due to cyclical loads induced by the electro-hydraulic power steering (EHPS).
What are the hazards?
If the diodes fail, the alternator will no longer supply electrical energy to the vehicle. This may lead to the vehicle stalling without warning, increasing the risk of a crash.
Failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator.
Failed diodes may also develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator.
What should consumers do?
FCA Australia will notify owners of affected vehicles who can then schedule a service booking with their nearest Chrysler Jeep Dodge service centre who will carry out the repairs.
Supplier details
FCA Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Fiat Chrysler Australia
Contact phone
1800 870 720
Contact email
auscustomercare@fcagroup.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
