FCA Australia Pty Ltd - CHRYSLER DODGE JOURNEY & FIAT FREEMONT 2013 - 2016

recall information

Recall number
REC-000203
PRA number
2018/16819
Campaign number
U49
Original published date
Last updated date

make and model information

Make
CHRYSLER
Model
DODGE JOURNEY & FIAT FREEMONT
Year range
2013 - 2016
Affected units
6,243

Identifying features

See attached list
VIN (Vehicle identification number)

What are the defects?

Computer software for the Power Control Module (PCM) is faulty. In certain circumstances this may affect cruise control and the possible locking of speed or cause acceleration of the vehicle.

What are the hazards?

If the driver does not shift to neutral or apply the brakes to stop the vehicle this condition can cause a vehicle crash without warning.

What should consumers do?

Affected owners will be contacted by mail advising them to schedule an appointment with their nearest authorised Chrysler, Jeep, Dodge or Fiat dealer for rectification. To do this, the dealer will inspect the software level of the Powertrain Control Module (PCM) and if necessary, reprogram the PCM.
Supplier details
FCA Australia Pty Ltd

Who should owners/operators contact for more information?

Contact name
Fiat Chrysler Australia
Contact phone
1800 870 720
Contact email
auscustomercare@fcagroup.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type