recall information
Recall number
REC-000274
PRA number
2018/17246
Campaign number
RCL-18-007
Original published date
Last updated date
make and model information
Make
DUCATI
Model
MONSTER 821, MONSTER 1200 & SUPERSPORT
Year range
2016 - 2019
Affected units
504
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
There is a potential problem with the gear shift lever due to an error in the manufacturing process.
What are the hazards?
The interference fit between the lever tip pin and the gear shift lever may not perform, in rare cases, may cause the pin to come out, increasing the risk of a crash. This may cause serious injury to riders and other road users.
What should consumers do?
Ducati Australia will contact by way of direct letter to affected owners to notify them of the recall and request owners to contact their nearest authorised Ducati Dealer to arrange an appointment.
Authorised Ducati dealers will inspect the gear shift lever and if necessary, the component will be replaced free of charge.
For further information, consumers can contact there nearest Authorised Ducati dealer by using the following link https://www.ducati.com/au/en/dealers, or alternatively write to info@ducati.com.au.
Authorised Ducati dealers will inspect the gear shift lever and if necessary, the component will be replaced free of charge.
For further information, consumers can contact there nearest Authorised Ducati dealer by using the following link https://www.ducati.com/au/en/dealers, or alternatively write to info@ducati.com.au.
Supplier details
Ducati Motor Holding SpA
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.