recall information
Recall number
REC-000320
PRA number
2020/18271
Campaign number
20S10 & 20S11
Original published date
Last updated date
make and model information
Make
Ford
Model
RANGER, EVEREST
Year range
2017 - 2019
Affected units
25,573
Identifying features
See attached VIN lists
VIN (Vehicle identification number)
What are the defects?
The transmission fluid pump gears could fail while driving.
What are the hazards?
Transmission fluid pump gear failure can cause a loss of hydraulic fluid pressure in the transmission, which can result in a loss of motive power. This could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death.
What should consumers do?
Ford will contact owners of all affected vehicles to arrange for inspection and repair, free of charge.
For further information, consumers can find their nearest Ford dealer at https://www.ford.com.au/dealership/?intcmp=vhp-return-lad or contact Ford's Customer Relationship Centre on 1800 503 672.
For further information, consumers can find their nearest Ford dealer at https://www.ford.com.au/dealership/?intcmp=vhp-return-lad or contact Ford's Customer Relationship Centre on 1800 503 672.
Supplier details
Ford Motor Company of Australia Limited
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
1800 503 672
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
