recall information
Recall number
REC-000408
PRA number
2018/17207
Campaign number
AAC40
Original published date
make and model information
Make
Hino
Model
500 SERIES
Year range
2011 - 2017
Affected units
1,175
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The Automatic Clutch Unit (ACU) has two motors that operate the clutch. An ACU motor may not operate correctly, if wear occurs on the internal brush. If one motor fails, the other can compensate for this and continue to operate the clutch system. In this situation the ACU may not function correctly, due to the ACU control software being unable to account for changes, to the ACU motors operating characteristics.
What are the hazards?
If the ACU is unable to operate, a warning light in the vehicle may appear, and the vehicle may not operate. This may lead to an accident risk for the occupant and other road users.
What should consumers do?
Owners of affected vehicles should contact their local Hino dealership to get their vehicle's AMT ECU reprogrammed. The two ACU motors will also be replaced free of charge.
Consumers can contact Hino on 1300 01 HINO (1300 014 466) or their local Hino dealer.
Consumers can contact Hino on 1300 01 HINO (1300 014 466) or their local Hino dealer.
Supplier details
Hino Motor Sales Australia
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
