recall information
Recall number
REC-000721
PRA number
2009/11311
Campaign number
J14
Original published date
make and model information
Make
JEEP
Model
Grand Cherokee (WG)
Year range
2000 - 2004
Affected units
1,364
Identifying features
VIN (Vehicle identification number)
What are the defects?
Chrysler has decided that a defect which relates to motor vehicle safety, exists in some 2001 through 2004 model year Jeep Grand Cherokee vehicles that had Safety Recall F17 performed or had the front seat heater elements serviced with the F17 recall repair kit or single seat repair kit.
The front seat electric heating elements on your vehicle may overheat and cause interior damage or result in injury under certain operating conditions.
The front seat electric heating elements on your vehicle may overheat and cause interior damage or result in injury under certain operating conditions.
What are the hazards?
Injury
What should consumers do?
Chrysler Australia Pty Ltd will write to owners of all affected vehicles.
If you have sold the vehicle, please advise via e-mail: jg459@chrysler.com quoting the reference number located at the top left hand side of the letter, or telephone 1300 133 079.
If you have sold the vehicle, please advise via e-mail: jg459@chrysler.com quoting the reference number located at the top left hand side of the letter, or telephone 1300 133 079.
Supplier details
Chrysler Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Fiat Chrysler Australia
Contact phone
1800 870 720
Contact email
auscustomercare@fcagroup.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
