recall information
Recall number
REC-000741
PRA number
2019/17749
Campaign number
V69
Original published date
Last updated date
make and model information
Make
JEEP
Model
CHEROKEE
Year range
2014 - 2018
Affected units
2,623
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Some vehicles may experience a stuck clutch, resulting in a transmission-commanded shift to neutral.
What are the hazards?
A switch to neutral may cause an unexpected loss of motive power. This could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death.
What should consumers do?
FCA Australia Pty Ltd will contact all affected owners by mail and invite them to visit their nearest Chrysler Jeep Dodge (CJD) dealer to have their Transmission Control Module reprogrammed, free of charge.
For further information, consumers can contact https://www.jeep.com.au/contact-us.html or call FCA Australia on 1300 133 079.
To find your nearest authorised Chrysler Dodge Jeep dealership, visit https://www.jeep.com.au/dealers.html
For further information, consumers can contact https://www.jeep.com.au/contact-us.html or call FCA Australia on 1300 133 079.
To find your nearest authorised Chrysler Dodge Jeep dealership, visit https://www.jeep.com.au/dealers.html
Supplier details
FCA Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
