recall information
Recall number
REC-000744
PRA number
2020/18423
Campaign number
W47
Original published date
Last updated date
make and model information
Make
JEEP
Model
CHEROKEE
Year range
2013 - 2018
Affected units
2,609
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The differential gear splines inside the Power Transfer Unit (PTU) may fail. Wear on the PTU splines can cause a loss of power while the vehicle is moving and the loss of the PARK function while stationary.
What are the hazards?
A loss of power or PARK function increases the risk of an accident and serious injury or death to the vehicle occupants and other road users.
What should consumers do?
FCA Australia will contact affected owners and invite them to visit a Chrysler Jeep Dodge dealership for repair, free of charge.
For further information, consumers can contact https://www.jeep.com.au/contact-us.html or call FCA Australia on 1300 133 079.
To find your nearest authorised Chrysler Dodge Jeep dealership, visit https://www.jeep.com.au/dealers.htm
For further information, consumers can contact https://www.jeep.com.au/contact-us.html or call FCA Australia on 1300 133 079.
To find your nearest authorised Chrysler Dodge Jeep dealership, visit https://www.jeep.com.au/dealers.htm
Supplier details
FCA Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
