recall information
Recall number
REC-000828
PRA number
2020/18689
Campaign number
N503
Original published date
make and model information
Make
LAND ROVER
Model
DISCOVERY SPORT, EVOQUE
Year range
2018 - 2020
Affected units
1,729
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
An electrical overload in the 48V electrical system may cause a failure of the metal oxide semiconductor field effect transistor (MOSFET). Failure of the MOSFET may cause an electrical cascade failure, causing the DC/DC converter to experience an electrical short where the 12V circuit shorts to ground.
When the DC/DC converter experiences an electrical short to ground, the 12V electrical system will discharge, this will be indicated by a battery warning on the instrument cluster.
When the DC/DC converter experiences an electrical short to ground, the 12V electrical system will discharge, this will be indicated by a battery warning on the instrument cluster.
What are the hazards?
Vehicle occupants may notice a burning smell and/or smoke from the DC/DC converter vent into the passenger compartment. If there is sufficient oxygen, a vehicle fire may occur, which may cause injury or death of vehicle occupants or other road users.
What should consumers do?
Consumers will be notified via email, SMS or letter and asked to visit an authorised Jaguar Land Rover retailer as soon as possible. The vehicles will be updated with the latest software which corrects the electrical failure.
There will be no charge to owners for this recall action.
For more information, owners can contact the Jaguar Land Rover Customer Relationship Centre on
1800 625 642 (Monday to Friday 8am - 8pm and Saturday 9am - 4pm) or by email on crcau@jaguarlandrover.com
To find your nearest Jaguar Land Rover dealer, visit https://www.landrover.com.au/national-dealer-locator.html
There will be no charge to owners for this recall action.
For more information, owners can contact the Jaguar Land Rover Customer Relationship Centre on
1800 625 642 (Monday to Friday 8am - 8pm and Saturday 9am - 4pm) or by email on crcau@jaguarlandrover.com
To find your nearest Jaguar Land Rover dealer, visit https://www.landrover.com.au/national-dealer-locator.html
Supplier details
JAGUAR LAND ROVER AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
