recall information
Recall number
REC-000893
PRA number
2019/17818
Campaign number
R201911
Original published date
make and model information
Make
Mazda
Model
CX9
Year range
2017 - 2019
Affected units
1,280
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The vehicle's wiring harness connectors may have a weak retention force, which may cause communication errors between the vehicle control modules.
What are the hazards?
If the vehicle control modules miscommunicate, the below events may occur as a result, which may increase the risk of an accident or injury to vehicle occupants and other road users:
- false warnings may be displayed on the instrument cluster
- the turn signals (indicators) may not operate as intended
- the engine may not be able to be restarted, and/or
- the front passenger airbag may not deploy as intended in the event of an accident.
- false warnings may be displayed on the instrument cluster
- the turn signals (indicators) may not operate as intended
- the engine may not be able to be restarted, and/or
- the front passenger airbag may not deploy as intended in the event of an accident.
What should consumers do?
Mazda Australia will contact all affected owners. Owners will be advised to present their vehicle to their preferred Mazda dealer for repair of the affected wiring connectors, at no charge.
Consumers who require further information should contact Mazda Customer Support on 1800 034 411.
Consumers who require further information should contact Mazda Customer Support on 1800 034 411.
Supplier details
Mazda Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
