recall information
Recall number
REC-000895
PRA number
2019/18090
Campaign number
R201913
Original published date
make and model information
Make
Mazda
Model
3
Year range
2019
Affected units
14,583
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Due to a software programming fault, the engine may not restart after entering idle stop mode until the vehicle is restarted using the Start/Stop button.
What are the hazards?
If the vehicle does not restart in idle stop mode, there is an increased risk of an accident and injury to vehicle occupants and other road users.
What should consumers do?
Mazda Australia will contact all affected owners to arrange a time to book their vehicle in for repair. Owners will be advised to present their vehicle to their preferred Mazda dealer for the reprogramming of the Powertrain Control Module, free of charge.
Consumers who require further information should contact Mazda Customer Support on 1800 034 411.
Consumers who require further information should contact Mazda Customer Support on 1800 034 411.
Supplier details
Mazda Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
