recall information
Recall number
REC-000901
PRA number
2020/18414
Campaign number
RC2786
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
GLE
Year range
2019 - 2020
Affected units
45
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The weld seams' strength on the rear bumper cross member might not meet the required specification.
What are the hazards?
In the event of a vehicle breakdown, if the rear towing eye is used for winching a vehicle onto a tow truck, cracks might occur in the weld seams and the rear cross member may detach from the vehicle, increasing the risk of an accident and serious injury or death of vehicle occupants and other road users.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free replacement of the rear bumper cross member.
To find a local Mercedes-Benz dealer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz dealer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
