recall information
Recall number
REC-000909
PRA number
2018/16537
Campaign number
RC2440
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
VITO
Year range
2015 - 2017
Affected units
4,857
Identifying features
see attached VIN list
VIN (Vehicle identification number)
What are the defects?
The driver airbag could be triggered without obvious cause. This is due to electrostatic discharge if the steering column is not sufficiently grounded and the steering column switch module is already damaged or faulty. An airbag warning message will alert the driver via the instrument cluster display as well as a red airbag indicator lamp that the steering column module is damaged or faulty.
What are the hazards?
Triggering of the driver airbag without obvious cause could both increase the risk of injury to the driver as well as the risk of a possible accident.
What should consumers do?
Affected consumers will be notified by mail.
Consumers are asked to contact their nearest authorised Mercedes-Benz Van Retailer to arrange an inspection and rectification free of charge.
Consumers are asked to contact their nearest authorised Mercedes-Benz Van Retailer to arrange an inspection and rectification free of charge.
Supplier details
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
