recall information
Recall number
REC-000926
PRA number
2018/17232
Campaign number
RC2599
Original published date
make and model information
Make
Mercedes-Benz
Model
C Class & GLC Class
Year range
2017 - 2018
Affected units
5,752
Identifying features
VIN (Vehicle identification number)
What are the defects?
A concern may exist with the software in the vehicles Audio 20 control unit that will affect the automatic occupant detection for the front passenger seat in the vehicles effected.
What are the hazards?
A fault in the automatic occupant detection system (or software) for the front passenger airbags may cause an incorrect reading. This may result in the airbag not activating correctly in an accident, increasing the risk of injury.
What should consumers do?
Consumers are requested to contact their most convenient Mercedes-Benz retailer for a free of charge repair.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
