recall information
Recall number
REC-000927
PRA number
2019/17308
Campaign number
RC2600
Original published date
make and model information
Make
Mercedes-Benz
Model
SPRINTER
Year range
2018
Affected units
80
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The electronically unlocking door locks may have been installed with an incorrect operating lever. As a result, the front driver's hinged door, the load compartment sliding door and the right rear-end door could be impossible to open from both the inside and the outside of the vehicle.
What are the hazards?
In an emergency, the escape route via the right side of the vehicle cannot be guaranteed. There could be a heightened risk of injury to occupants of the vehicle.
What should consumers do?
Consumers should contact their nearest Mercedes-Benz Vans retailer to arrange free of charge check and replacement if required.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au
Supplier details
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
