recall information
Recall number
REC-000928
PRA number
2019/17318
Campaign number
RC2601
Original published date
make and model information
Make
Mercedes-Benz
Model
SPRINTER VAN
Year range
2018
Affected units
59
Identifying features
VIN (Vehicle identification number)
What are the defects?
On certain Sprinter vehicles the electronically unlocking door locks may have been installed with an incorrect operating lever.
What are the hazards?
If the front driver's hinged door, the load compartment sliding door and the right rear-end door could not be opened from both the inside and the outside. In an emergency, the escape route via the right side of the vehicle may not open and could lead to serious injury.
What should consumers do?
Consumers are requested to contact there most convenient authorised Mercedes-Benz Van Retailer for a free of charge repair.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au
Supplier details
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
