recall information
Recall number
REC-000935
PRA number
2019/17593
Campaign number
RC2677
Original published date
make and model information
Make
Mercedes-Benz
Model
SPRINTER
Year range
2019
Affected units
306
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Due to a software defect, the automatic high beam headlights may not operate as intended.
What are the hazards?
The vehicle's headlights may not revert to low beam automatically when oncoming vehicles approach, increasing the risk of an accident for oncoming vehicles.
What should consumers do?
Consumers are requested to contact their most convenient authorised Mercedes-Benz Van Retailer for a free of charge repair.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au
Supplier details
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
