recall information
Recall number
REC-000939
PRA number
2019/17796
Campaign number
RC2714
Original published date
make and model information
Make
Mercedes-Benz
Model
SPRINTER VS30
Year range
2019
Affected units
875
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Due to a software fault, the vehicle's rear external lights may malfunction in certain Sprinter vehicles, when the rotary light switch is moved to a different position in less than 0.5 seconds.
What are the hazards?
If the vehicle's rear external lights malfunction, the brightness of the rear lamps may be reduced significantly, or fail completely. The vehicle will be less visible, increasing the risk of an accident and injury to all road users.
What should consumers do?
Consumers are requested to contact their most convenient authorised Mercedes-Benz Van retailer for a free of charge software update.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Supplier details
Mercedes-Benz Vans Australia/Pacific
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
