recall information
Recall number
REC-000942
PRA number
2019/17873
Campaign number
RC2725
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
CLS CLASS
Year range
2017 - 2019
Affected units
107
Identifying features
VIN (Vehicle identification number)
What are the defects?
The electric line for the power supply of the coolant pump may make contact with the engine fan, causing damage.
What are the hazards?
This may lead to a malfunction of the coolant pump or a deactivation of the 48V on-board electrical system, potentially causing:
- the engine to stall due to extremely high coolant temperature
- the engine to not restart after the shut-off by the ECO start/stop or 'glide mode' functions.
In the above cases, the vehicle could stall, increasing the risk of an accident and injury to the vehicle occupants and other road users. In the event of a serious accident this may result in death.
- the engine to stall due to extremely high coolant temperature
- the engine to not restart after the shut-off by the ECO start/stop or 'glide mode' functions.
In the above cases, the vehicle could stall, increasing the risk of an accident and injury to the vehicle occupants and other road users. In the event of a serious accident this may result in death.
What should consumers do?
Consumers should contact their most convenient authorised Mercedes-Benz Retailer for a free-of-charge repair.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
