recall information
Recall number
REC-000944
PRA number
2019/17918
Campaign number
RC2730
Original published date
make and model information
Make
Mercedes-Benz
Model
VS30 SPRINTER VANS
Year range
2018 - 2019
Affected units
1,439
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The threaded connection of the upper hood catch may not have been tensioned correctly.
What are the hazards?
If the defect occurs, the hood may open while driving and increase the risk of accident or injury to vehicle occupants, and other road users.
What should consumers do?
Consumers are requested to contact their preferred authorised Mercedes-Benz Retailer for a free of charge inspection of the threaded connection of the hood catch, and re-tension where required.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Supplier details
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.