recall information
Recall number
REC-000948
PRA number
2020/18202
Campaign number
RC2751
Original published date
make and model information
Make
Mercedes-Benz
Model
VITO
Year range
2015 - 2019
Affected units
3,544
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Vehicles with an auxiliary battery installed under the front driver seat may not include a seat base cover, which may result in the seat base being used as a storage compartment, which is not its intended use.
What are the hazards?
If a conductive object is stored in the auxiliary battery compartment and connects the two battery terminals, this may cause a short circuit and potentially result in a fire, increasing the risk of injury to vehicle occupants and bystanders.
What should consumers do?
Consumers are asked to immediately contact their most convenient Mercedes-Benz Retailer for a replacement retrofit cover, free of charge repair.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Supplier details
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
