recall information
Recall number
REC-000949
PRA number
2020/18467
Campaign number
RC2752
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
C, CLK, CLS and E Class Passenger Cars
Year range
2000 - 2010
Affected units
30,105
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The durability of the bonding between the sunroof glass panel and the sliding roof frame on some vehicles might not meet specifications and the glass panel may separate from the vehicle.
What are the hazards?
If the glass panel separates from the vehicle, there is a risk of an accident resulting in injury or death of other road users.
What should consumers do?
Consumers are requested to contact their most convenient Mercedes-Benz retailer for a free of charge inspection of their sunroof, and repair, if required.
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Retailer
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
