recall information
Recall number
REC-000950
PRA number
2020/18192
Campaign number
RC2754
Original published date
make and model information
Make
Mercedes-Benz
Model
SPRINTER VANS
Year range
2018 - 2020
Affected units
127
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The vehicle's rear axle steel leaf springs may not meet the required level of strength during operation and may break during use.
What are the hazards?
If one of the springs breaks, the driver may not have full control of the vehicle, increasing the risk of an accident and injury to the vehicle occupants and other road users.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a vehicle inspection and replacement of the rear axle springs, where necessary. Repair is free of charge.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Supplier details
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
