recall information
Recall number
REC-000951
PRA number
2020/18257
Campaign number
RC2759
Original published date
make and model information
Make
Mercedes-Benz
Model
V CLASS
Year range
2019
Affected units
10
Identifying features
VIN (Vehicle identification number)
What are the defects?
Vehicles may have been fitted with faulty head restraints, resulting in the head restraint padding separating from the securing rods.
What are the hazards?
In the event of an accident, the exposed rods and the missing head restraint padding could cause injury to vehicle occupants.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz retailer to organise a free repair.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Supplier details
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
