recall information
Recall number
REC-000957
PRA number
2020/18397
Campaign number
RC2777
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
VS30 SPRINTER VANS
Year range
2018 - 2020
Affected units
5,278
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The brake hoses may contact the rear part of the fender liner of the front axle while driving the vehicle, causing anything from chafe marks to worn out brake hoses, resulting in leaking brake fluid.
What are the hazards?
If the brake fluid warning lamp is ignored, the braking distance increases as a result of brake fluid loss. This increases the risk of an accident or serious injury or death to vehicle occupants and other road users.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free of charge check and repair.
To find a local Mercedes-Benz dealer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz dealer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Retailer or Mercedes-Benz Customer Assistance
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
