recall information
Recall number
REC-000961
PRA number
2020/18484
Campaign number
RC2788
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
S560
Year range
2017 - 2018
Affected units
107
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The closure material of the engine plugs might fail as a result of high engine oil pressures, which may occur during hard driving. This could result in oil leaks. If enough oil leaks, there will be a red warning message illuminated in the instrument cluster. If the warning message is ignored, the engine could run dry, which can result in stalling and engine damage.
What are the hazards?
Leaking oil might fall onto the road, increasing the risk of a crash for the following traffic, which could result in serious injuries or death of other road users.
If the low oil warning message was ignored, the engine could run dry and stall. If the vehicle stalls in traffic, this could result in an accident leading to serious injury or death of vehicle occupants and other road users.
If the low oil warning message was ignored, the engine could run dry and stall. If the vehicle stalls in traffic, this could result in an accident leading to serious injury or death of vehicle occupants and other road users.
What should consumers do?
Consumers are requested to contact their most convenient Mercedes-Benz Retailer for a free of charge repair.
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
