recall information
Recall number
REC-000965
PRA number
2020/18488
Campaign number
RC2797
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
C, E, GLC, EQC, GT
Year range
2020
Affected units
232
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
In the event of an accident, with the cargo area loaded, the cargo could strike the backrest of the left rear seat, causing the back rest lock to fail.
What are the hazards?
If the back rest lock fails, this increases the risk of injury or death of the vehicle occupants, especially in the left rear seat.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free of charge repair.
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
