recall information
Recall number
REC-000966
PRA number
2020/18449
Campaign number
RC2800
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
X-CLASS
Year range
2018 - 2019
Affected units
5,988
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The Active Brake Assist system may mistakenly detect an obstacle and brake suddenly or unexpectedly.
What are the hazards?
If the vehicle brakes suddenly or unexpectedly, or comes to a complete stop, there is an increased risk of an accident and serious injury or death to the vehicle occupants or other road users.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free software update.
To find a local Mercedes-Benz dealer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz dealer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.