recall information
Recall number
REC-000967
PRA number
2020/18481
Campaign number
RC2801
Original published date
make and model information
Make
Mercedes-Benz
Model
SPRINTER
Year range
2019 - 2020
Affected units
490
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The electric lines and wiring harness for the side air bag that are routed near the frame for the rotating seats may get jammed and become damaged.
What are the hazards?
A damaged line could cause random triggering of the side air bag, or triggering of the airbag may not occur in an accident. These hazards could lead to an increased risk of serious injury or death of vehicle occupants in an accident.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free of charge repair.
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
