Mercedes-Benz Australia/Pacific Pty Ltd - Mercedes-Benz A CLASS 2019 - 2020

recall information

Recall number
REC-000979
PRA number
2020/18737
Campaign number
RC2838
Original published date
Last updated date

make and model information

Make
Mercedes-Benz
Model
A CLASS
Year range
2019 - 2020
Affected units
277

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

The volume of oil in the dual clutch transmission may be too high.

What are the hazards?

If the oil level is too high, transmission oil could foam up, which can lead to the vehicle stalling. In extreme driving situations, transmission oil might leak, spilling on to the road or coming in contact with hot engine components and creating a fire risk. This increases the risk of a crash and injury or death to vehicle occupants and/or other road users.

Also, the maximum levels of CO2 and exhaust gas emissions may be exceeded.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a free of charge inspection and repair if required.

To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type