recall information
Recall number
REC-000995
PRA number
2018/17138
Campaign number
RC3114Au
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
ACTROS 963 & AROCS 964
Year range
2017 - 2018
Affected units
979
Identifying features
See attached VIN lists
VIN (Vehicle identification number)
What are the defects?
The outer section of the front grille air deflectors could detach partially or entirely from the inner section of vehicle. Clips could slowly detach due to the wind loads that arise during operation.
What are the hazards?
The clips of the front grille air deflectors clips may break and in the worst case, the outer section could completely detach from the vehicle increasing the risk of injury or an accident.
What should consumers do?
Owners are requested to contact an Authorised Mercedes-Benz Commercial Vehicle Dealership, to arrange a time to install a new deflector on both sides of potentially affected vehicles as a precautionary measure.
A complete list of Authorised Dealerships can be found at www.mercedes-benz.com.au/trucks.
A complete list of Authorised Dealerships can be found at www.mercedes-benz.com.au/trucks.
Supplier details
Daimler Truck and Bus Australia Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
