recall information
Recall number
REC-001000
PRA number
2020/18717
Campaign number
RC3191
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
OC500LE, OC500RF
Year range
2019 - 2020
Affected units
107
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The shim plate installed between the spring support and plastic roller piston may have deformed during manufacturing. Due to the deformation, the plastic roller piston's threaded connection may detach, causing the vehicle to lean to one side. In addition, if the rear axle of the vehicle suffers a significant impact, rear suspension components may detach from the vehicle.
What are the hazards?
Components detaching from the vehicle may cause a hazard to other road users, increasing the likelihood of an accident that could result in the injury or death of vehicle occupants and/or other road users.
What should consumers do?
Owners are asked to contact any Authorised Mercedes-Benz Commercial Vehicle Dealer, who will replace the shim plates with a stronger version, free of charge.
Owners should phone 1800 033 557 for the contact details of an authorised Mercedes-Benz Commercial Vehicle Dealership.
Owners should phone 1800 033 557 for the contact details of an authorised Mercedes-Benz Commercial Vehicle Dealership.
Supplier details
Daimler Truck and Bus Australia Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
