recall information
Recall number
REC-001010
PRA number
2013/13759
Campaign number
10064
Original published date
make and model information
Make
MITSUBISHI
Model
TRITON/CHALLENGER
Year range
2006 - 2013
Affected units
3,645
What are the defects?
After operating the power seats reclining lever, the lever may stick in the operating position, allowing continuous current flow to the reclining motor.
What are the hazards?
If the defect occurs, this may result in the motor, seat cushion and surrounding parts melting or in the worst case burning.
What should consumers do?
As a precaution prior to rectification, consumers should ensure the lever returns to the centre position after use and whenever exiting the vehicle.
All owners of affected vehicles have been contacted by mail sent to their last known address. Owners are requested to contact the nearest Mitsubishi authorised service dealer at their earliest convenience to make an appointment to have their vehicle rectified. If owners do not have the dealer's phone number, they can call 1300 1312 11, select option 2 and enter the post code of their dealer to be re-directed.
Owners who believe their vehicle is in the affected range and who have not received a letter by the 27th September 2013 or require further information regarding this recall should call the Mitsubishi Customer Assistance Centre on 1300 13 12 11 and select option 4, then select option 2.
All owners of affected vehicles have been contacted by mail sent to their last known address. Owners are requested to contact the nearest Mitsubishi authorised service dealer at their earliest convenience to make an appointment to have their vehicle rectified. If owners do not have the dealer's phone number, they can call 1300 1312 11, select option 2 and enter the post code of their dealer to be re-directed.
Owners who believe their vehicle is in the affected range and who have not received a letter by the 27th September 2013 or require further information regarding this recall should call the Mitsubishi Customer Assistance Centre on 1300 13 12 11 and select option 4, then select option 2.
Supplier details
Mitsubishi Motors Australia Limited
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
