recall information
Recall number
REC-001156
PRA number
2019/17964
Campaign number
AKB8
Original published date
make and model information
Make
PORSCHE
Model
PANAMERA, CAYENNE
Year range
2016 - 2019
Affected units
2,348
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
There is potential for the 'brake pad worn' warning message to not be permanently displayed, resulting in the driver not being informed that the brake pads have worn out. The warning message can be suppressed until the car is next started.
What are the hazards?
If the warning message is ignored consumers could use the vehicle with worn out brake pads. This may lead to a higher risk of an accident or serious injury.
What should consumers do?
Affected owners will be contacted by mail or can contact their nearest Porsche dealer to arrange for the reprogramming of the instrument cluster software of the vehicle. The car will be reprogrammed with updated software.
Consumers can also contact their local Porsche Centre at https://www.porsche.com/australia/dealersearch/
Consumers can also contact their local Porsche Centre at https://www.porsche.com/australia/dealersearch/
Supplier details
Porsche AG
Who should owners/operators contact for more information?
Contact name
Official Porsche Centre
Contact phone
1800 659 911
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
