recall information
Recall number
REC-001158
PRA number
2020/18359
Campaign number
ALA4
Original published date
Last updated date
make and model information
Make
PORSCHE
Model
CAYENNE
Year range
2017 - 2019
Affected units
247
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Due to the weakness of a component in the 'quick connector' on the fuel supply line, fuel may leak at very high engine compartment temperatures.
What are the hazards?
Fuel leakage in the presence of an ignition source may cause a fire. If this was to occur there is a risk of serious injury to vehicle occupants, other road users and property.
What should consumers do?
A letter will be sent to affected owners advising them of the recall. Consumers may book their vehicles in for a free-of-charge repair.
Until your workshop appointment, if you smell fuel coming from your vehicle, park it safely and immediately contact your nearest Porsche Centre by phone. If you require assistance out of business hours, phone Porsche Roadside Assistance on 1800 659 911.
For further information, consumers can also contact their local Porsche Centre, or visit the website: www.porsche.com.au for contact details of their preferred Porsche Centre.
Until your workshop appointment, if you smell fuel coming from your vehicle, park it safely and immediately contact your nearest Porsche Centre by phone. If you require assistance out of business hours, phone Porsche Roadside Assistance on 1800 659 911.
For further information, consumers can also contact their local Porsche Centre, or visit the website: www.porsche.com.au for contact details of their preferred Porsche Centre.
Supplier details
PORSCHE CARS AUSTRALIA PTY. LTD.
Who should owners/operators contact for more information?
Contact name
Official Porsche Centre
Contact phone
1800 659 911
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
