recall information
Recall number
REC-001168
PRA number
2019/17949
Campaign number
ASV 029
Original published date
Last updated date
make and model information
Make
RAM
Model
2500, 3500
Year range
2015 - 2018
Affected units
1,197
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The drag link jam nut may loosen and may result in the drag link separating from the adjuster sleeve.
What are the hazards?
If the drag link separates from the adjuster sleeve, the steering may become difficult to operate or potentially fail, increasing the risk of an accident or injury to vehicle occupants and other road users.
What should consumers do?
Owners of affected RAM vehicles will receive a letter advising them to contact their local authorised RAM dealer to make an appointment to have repair work carried out, free of charge.
For further information, consumers should contact RAM Trucks Customer Assist on the toll-free number 1300 681 792.
To find your nearest RAM Truck dealer, visit https://www.ramtrucks.com.au/locate-a-dealer/
For further information, consumers should contact RAM Trucks Customer Assist on the toll-free number 1300 681 792.
To find your nearest RAM Truck dealer, visit https://www.ramtrucks.com.au/locate-a-dealer/
Supplier details
ATECO AUTOMOTIVE PTY LIMITED
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.