recall information
Recall number
REC-001300
PRA number
2018/17091
Campaign number
LGG76 & LGG78 (WAS AGG09)
Original published date
Last updated date
make and model information
Make
Toyota
Model
PRIUS & PRIUS V
Affected units
8,465
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The subject vehicles utilise software to control the hybrid system. This software is designed to put the system into a fail-safe mode, illuminating various warning lights, displaying a warning message and allowing the vehicle to travel a limited distance at reduced power if there is an internal component failure. In limited circumstances, such as hard acceleration immediately after a component fails, there is a possibility the hybrid system could shutdown rather than going into a fail-safe mode.
This recall provides an additional remedy to the vehicles involved in the previous recalls in February 2014 (PRA2014/13991) and July 2015 (PRA2015/14822), because the remedy conducted then was found to be inadequate.
This recall provides an additional remedy to the vehicles involved in the previous recalls in February 2014 (PRA2014/13991) and July 2015 (PRA2015/14822), because the remedy conducted then was found to be inadequate.
What are the hazards?
If the hybrid system shuts down, this could result in the vehicle losing power while driving, increasing the risk of an accident and injury or death of vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by letter or other means from Toyota Australia, asking them to contact a Toyota Dealership to arrange a software update to the Power Management control unit free of charge.
Owners who require more information can contact their preferred Toyota Dealer or contact the Toyota Recall Assist Helpline on 1800 987 366 (Monday to Friday, 8am-6pm AEST).
Owners who require more information can contact their preferred Toyota Dealer or contact the Toyota Recall Assist Helpline on 1800 987 366 (Monday to Friday, 8am-6pm AEST).
Supplier details
Toyota Motor Corporation
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
