recall information
Recall number
REC-001318
PRA number
2020/18755
Campaign number
VGG88
Original published date
Last updated date
make and model information
Make
Toyota
Model
YARIS HYBRID, YARIS CROSS HYBRID
Year range
2020
Affected units
1,295
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Due to the improper application of anti-corrosion preservation agent, the hybrid transmission (input damper) may develop an abnormal slip condition during rapid acceleration.
What are the hazards?
When abnormal slip occurs, the vehicle may shudder and a warning light will illuminate. In the worst case, the hybrid system may shut down, causing the vehicle to unexpectedly slow or stop, increasing the risk of an accident and injury or death to vehicle occupants and/or other road users.
What should consumers do?
Toyota will contact affected consumers in writing, advising that their vehicles are affected by this recall. requesting that they make an appointment at their preferred Toyota dealer for rectification, free of charge.
To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEDT).
To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEDT).
Supplier details
Toyota Motor Corporation
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.