recall information
Recall number
REC-001365
PRA number
2015/14676
Campaign number
15E7
Original published date
make and model information
Make
VOLKSWAGEN
Model
POLO
Affected units
2,708
What are the defects?
On affected vehicles, the pulley on the camshaft adjuster can break. If the camshaft adjuster fails the belt drive of the engine may also be damaged.
What are the hazards?
If the defect occurs, this can lead to oil loss and in the worst case scenario the engine will no longer be timed correctly and valves may contact the pistons. This may pose an accident hazard to the driver or other road users.
What should consumers do?
A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 504 076.
Supplier details
VOLKSWAGEN GROUP AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Volkswagen Customer care
Contact phone
1800 504 076
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
