recall information
Recall number
REC-001373
PRA number
2018/16669
Campaign number
27F9
Original published date
make and model information
Make
VOLKSWAGEN
Model
GOLF, PASSAT & PASSAT CC
Year range
2010 - 2012
Affected units
841
Identifying features
see attached VIN list
VIN (Vehicle identification number)
What are the defects?
If a bent or broken spring obstructs the clearance of the spindle in the starter motor relay, it can lead to a blockage over time and result in a permanent current supply to the starter motor relay. This can lead to the overheating of the component.
What are the hazards?
If the permanent current supply of the starter motor is not noticed, overheating of the component may occur, resulting in local scorching damage and a possible vehicle fire.
What should consumers do?
Owners of affected vehicles will be contacted by direct mail. Owners should contact their local Volkswagen Authorised Service Centre or contact the Volkswagen Customer Experience contact centre on 1800 607 822 to arrange an inspection and repair of the vehicle.
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
