recall information
Recall number
REC-001375
PRA number
2020/18258
Campaign number
34J5
Original published date
Last updated date
make and model information
Make
VOLKSWAGEN
Model
GOLF, JETTA, PASSAT, POLO, CADDY
Year range
2011 - 2015
Affected units
16,098
Identifying features
VIN (Vehicle identification number)
What are the defects?
Vehicles fitted with a 7 speed dual clutch gearbox have a fluid leak that can lead to pressure loss in the gearbox. This pressure loss can interrupt the power transmission between the engine and gearbox, resulting in loss of drive function.
What are the hazards?
If the gearbox loses pressure, the vehicle may lose drive functionality. This may increase the risk of an accident occurring, which may result in serious injury to vehicle occupants or other road users.
What should consumers do?
Affected consumers will be contacted directly by Volkswagen to organise for inspection and repair, free of charge.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076
(Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076
(Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
