recall information
Recall number
REC-001376
PRA number
2013/13626
Campaign number
35C1
Original published date
make and model information
Make
VOLKSWAGEN
Model
POLO, GOLF, JETTA, PASSAT & CADDY
Year range
2008 - 2011
Affected units
25,698
What are the defects?
Due to electrolysis, the DSG 7-speed transmissions are susceptible to conductive deposits forming in the gearbox control units, possibly causing the gearbox fuse to blow. Should this happen, the clutch will fully open due to power supply failure, causing the vehicle to roll to a stop if in motion.
What are the hazards?
In the majority of cases, the fault occurs when the engine is started with the vehicle stationary. If the fuse blows while the vehicle is in motion, however, a sudden loss of power at the wheels could in certain circumstances occur while the vehicle is being driven. This may pose an accident hazard to the vehicle occupants and other road users. All other functions of the vehicle (steering, braking, etc.) remain fully active.
What should consumers do?
A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 607 822.
Supplier details
Volkswagen Group Australia Pty Ltd
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
