recall information
Recall number
REC-001378
PRA number
2013/13625
Campaign number
3.70E+09
Original published date
make and model information
Make
VOLKSWAGEN
Model
CADDY, EOS,GOLF, JETTA & PASSAT
Affected units
4,729
What are the defects?
The direct shift gearbox (DSG) may read the clutch temperature incorrectly and activate the clutch protection function. This will illuminate a flashing gear warning light and cause juddering of the vehicle, a reduction in engine torque, and opening of the clutch (as if the gearbox were in 'neutral').
What are the hazards?
Loss of power to the wheels may in certain circumstances pose a hazard to the vehicle occupants and other road users.
What should consumers do?
A letter has been sent to affected owners. Customers can contact their local dealer to arrange for a vehicle check-up, and if necessary, repair of the fault.
Supplier details
Volkswagen Group Australia
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
