recall information
Recall number
REC-001379
PRA number
2020/18353
Campaign number
38C6
Original published date
Last updated date
make and model information
Make
VOLKSWAGEN
Model
TOUAREG
Year range
2019 - 2020
Affected units
72
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
A gearbox oil pipe may have been incorrectly welded which can result in a transmission oil leakage.
What are the hazards?
If the transmission oil leaks, there is an increased risk of an accident and injury to vehicle occupants and other road users.
What should consumers do?
Affected consumers will be contacted directly by Volkswagen to organise an inspection and repair, free of charge.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076
(Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076
(Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
